* Our Covid Promise, details below. 25/01/2021

“No Hassle Refunds” Guarantee

When could I claim a refund?

• If the Park must close due to local or national restrictions
• If the Park Open Date is delayed due to local or national restrictions
• If you are unable to travel due to local or national restrictions
• If you or a member of your party is self-isolating
• If you or a member of your party is shielding as requested by the UK Government

How do I make a claim?

If you need to make a claim for any of the reasons above all you need to do is phone us on 01395 224066. The guarantee is valid between 30 days and 3 days before arrival. You will then be given three options:-

• Reschedule to a later date in the season
• Keep the full value of your original booking as a credit towards available alternative dates
• Cancel and receive a full refund

At Newmans, we have been working hard to make booking your 2021 holiday with us an easy decision. We look forward to welcoming you in to your choice of holiday home with us.

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Protecting you and your holiday

Your safety comes first! Relax in the knowledge that:-

• All units are cleaned and disinfected following the latest government guidelines during changeover
• Key Safes are used for entry into all caravans and lodges, so no queuing on arrival at reception, thereby reducing social contact!
• Government protocols have been implemented at park level. These include:-
• Social Distancing
• Hand Sanitiser
• Face Coverings

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Government information

For the latest government information please check the following websites:

• https://www.gov.uk/coronavirus

or, for the latest NHS information and guidelines, check this NHS page:

• https://www.nhs.uk/conditions/coronavirus-covid-19/.

25/01/2021

Flexible Rescheduling

For bookings affected by the closure dates we want to give you total flexibility. If you are able to choose new dates at this time, please click the button below to request arranging your new holiday dates.

Understanding that it may be difficult to confirm future dates at this time, a credit of the total amount paid will be available to use on any future holiday booked with Newmans Holiday Homes up until the end of the 2021 holiday season. Alternatively, if you require a refund, this can be actioned for you on request.

However, we do understand that people's circumstances may have changed. If you do have any problems, or wish to discuss your individual plans, please do not hesitate to email us at enquiries@newmansholidayhomes.com.

Reschedule My Booking

Government information

For the latest government information please check the following websites:

• https://www.gov.uk/coronavirus

or, for the latest NHS information and guidelines, check this NHS page:

• https://www.nhs.uk/conditions/coronavirus-covid-19/.